For music, offline play is already available via Finamp. For everything else I’m personally making due with the regular Download feature that just gives yout the raw files. But then again it doesn’t really come up often, since I don’t really consume anything but audiobooks when I’m on the go.

Sorry, I misread. What is bad about the UX exactly? You don’t need to customize anything if you don’t want to; “it just works”. And I dont follow you on how having the option to customize things makes it a bad user experience. You’re assuming the native UI is bad for some reason.

Being given the tools to customize something by hand is not the same as being offered enough option to simply choose what you want. Having a good UX means that there was a UI designer who alread did the customzing for you and you simply have click a button to apply it.

You unfortunately can’t teach something like this to someone who doesn’t even understand the consequences of it. Or care.

You can absolutely explain it and teach it and make people care. It’s just not easy. I’ve only ever encountered uninformed “I have nothing to hide”-responses to equally lackluster throwaway explanations . It’s a very difficult and abstract topic, it doesn’t come naturally! Don’t treat privacy concerns as equivalent to pointing out dirt on someone’s clothes, treat it like calculus. Successfully conveying it requires time, conversation and didactics.